CUSTOMER CARE
Welcome to Accent Imaging! The quick links below are available to you for service and supply request.
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division delivers optimum quality copier repair services in the office equipment industry.
Our team of dedicated service and administrative representatives’ are committed to utilizing professional and personal ethics, and are continually seeking to improve our ability to serve you. We realize our true value is in our ability to provide the ultimate service to our customers.
We concentrate on understanding your company’s equipment requirements in order to fine tune service solutions that will enable you to have reliable copying, printing, faxing, scanning and archiving of documents. To increase your companies overall productivity output and manageability, Accent Imaging strives to provide the best support with our vast knowledge and exceptional service team.
We are an authorized service provider for Canon’s full line copiers and multi-function printers, KIP wide format, HP’s full line, and Brother desktops.
Submit your meter by clicking the link.
Click here to request contract rate quote or pre-inspection.
Our Services:
Our factory trained certified technicians will thoroughly examine all areas of your system to ensure everything is operating to its maximum efficiency. All retrofits, software updates, product enhancements, etc. are automatically performed to ensure your system operates at peak performance. Field service representatives are empowered with the ability to get information, manage service activities, and input data while in the field using their smart devices and laptops. Information is shared with the home office in real-time – we track all service history, including detailed part information.
Onsite ServiceOur factory trained certified representatives diagnose, repair and perform preventative maintenance on your office equipment. |
OEM Parts and SuppliesGenuine OEM parts and supplies are obtained direct from the manufacturer in order to maintain peak performance and increased uptime. |
Service ContractsService contracts are available on all new and existing equipment. Please contact us for a contract rate quote and free pre inspection of currently owned devices. |
Professional ServicesProfessional Services is achieved at the service representative level in order to minimize reschedules increasing overall uptime. |
Access Account Online:
E-info is a customer web portal to exchange information found in our data base in real-time. You can log into a dedicated and secure website where you can order supplies and check order status, input meter readings, initiate service requests, monitor account and perform the following activities:
Service Summary:
- View pending calls
- View scheduled calls
- View dispatched calls
- Request service calls
- Search previous service calls
Equipment Summary:
- View equipment on record
- View equipment tied to a contract
- View non-contract equipment
Meter Summary:
- Record meters
- View due meters
- View meter history
Account Summary:
- View invoice history
- View account status
- View credit status
- View credit limit
- View aging report
To access service, equipment,
meter and account summaries conveniently online:
Don’t have an account? Click Here
exclusively to authorized guests, and is
considered confidential and proprietary.
To download the latest drivers or locate manuals for your device, select a manufacturer below:
Accent Imaging carries a full line of toners, inks and medias for HP, Canon, Xerox, Oce and KIP.
Visit our Supplies page for more information and to place supply requests online…
Total Support Solution:
CUSTOMER SERVICE |
PARTS REPLENISHMENT |